Question 1

How many days do I have the right to return?

Accepted Answer

You have 14 days right of return from the day you receive your order.

Question 2

How can I return a defective item?

Accepted Answer

Return label can be purchased in the webshop.
You have 14 days right of return from the day you receive the order.
We accept returns as long as the item is in its original condition, original labels and packaging.

If it is a defective item, this item will be inspected before we make a complaint. If it is assessed that the item is a complaint, the money will be refunded including shipping.

Question 3

Is it possible that any of the items will return?

Accepted Answer

Generally, we intentionally get few quantities of the same kind of product, but in some cases it may be we can order the individual item again.
You can always contact us at: info@missjoysee.com

Question 4

Where do we get the clothes from?

Accepted Answer

The clothes are bought in from Southern Europe.
Most of the clothes are designed by suppliers and produced in Morocco.

Question 5

Is Miss Joysee a Danish company?

Accepted Answer

Yes, Miss Joysee is a Danish-owned company.

Question 6

Use in Reusable plastic bags and bins?

Accepted Answer

Yes, Miss Joysee has reusable plastic bags and boxes for shipping.
We would like to take care of the environment as much as possible.

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