Store policy
In general
These purchase terms apply when purchasing goods from missjoysee.com All agreements entered into with missjoysee.com are in Danish and are subject to Danish legislation. Any dispute is settled by Danish courts.
Ownership
Miss Joysee is a sole proprietorship with CVR: 44362805, karetmagerporten 102, 2650 Hvidovre.
Contact information in the webshop
Telephone: +45 25 24 33 33
Email: missjoysee@gmail.com
Order
Placing an order via our website is not a legally binding agreement. Miss Joysee therefore has the option to cancel your order as a result of printing errors, technical problems, delivery failure and similar situations. Binding order confirmation/invoice will be sent to you when we have dispatched the goods you ordered.
Be careful to enter your e-mail and address correctly in order to get the information for your shipment.
Note
Your items in the basket will be available to everyone until you have completed your order. The order is on a first-come, first-served basis and therefore only reserved for you when you have completed the payment.
Price guarantee
Miss Joysee does not offer a price guarantee. This means that we do not give a discount retroactively. If you have an order that was purchased before the start of the sale or campaign, you cannot therefore be paid the difference on the item. If you have not received an email that the package has been sent from our warehouse, we can cancel it and you can create a new one. If the package has been sent, you always have 14 days of full right of withdrawal from the day you received the package and can be returned as long as the goods are unused and with a price tag.
Payment methods
At Miss Joysee you can choose to pay with various payment cards, such as Dankort, Visa & MasterCard as well as with Paypal. Money is deducted from your means of payment, and you will soon receive a confirmation of your purchase. An amount greater than what you have approved at the time of purchase can never be withdrawn.
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Freight
Our collaboration with gls means that we can deliver the products from 2-3 days in the UK and 3-5 days in Europe.
However, we point out that on holy days such as Christmas, Easter, etc. there may be delays and also on special days such as Black Friday etc.
Return & complaint
When purchasing our products that you wish to return, the product must be packed back in its original packaging and retain its original labels that are on the product.
The product must be returned in the same condition as received. Miss Joysee does not accept clothes that smell of smoke, perfume or freshly washed. Miss Joysee can refuse a refund at any time if it is suspected that the item has been used.
Guidance and recommendations for washing instructions.
All our products displayed on the page include a short text about instructions for washing.
Personal data
In order to shop at missjoysee.com, you must provide at least:
- Name
- Address
- Email address
- Telephone/mobile number
We must use the above data at missjoysee.com to be able to deliver your order, to be able to send the legally required order confirmation via e-mail and to be able to contact you by telephone, in the event that it is necessary in connection with your order.
Your personal data will be stored together with information about which goods you have purchased for 5 years, after which all personal data will be anonymised. If an order is not completed for some reason, all data will be anonymized after 30 days.
Missjoysee.com does not pass on or sell personal data to third parties, unless this happens in connection with a restructuring or a full or partial sale of the company. Any disclosure in such a situation will take place in accordance with the personal data legislation in force at any time.
As a customer, you have the opportunity to gain insight into our registration of data about you, and you can object to a registration in accordance with the rules on this in the Act on the Processing of Personal Data and inquiries in connection with this should be directed to Miss Joysee via e-mail missjoysee@ gmail.com
Cookies
A cookie is not a program and does not contain viruses.
Our cookies do not contain confidential or personally sensitive information, such as your address, credit card information or the like.